Difficult Conversations
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4.00 Credits
Member Price $1,357.00
Non-Member Price $1,700.00
Overview
Difficult conversations are part of life, especially in the workplace where leaders are expected to give (and receive) feedback, say "no" and address problematic interpersonal behaviors. In this session, participants will discuss various approaches to having difficult conversations successfully by learning how to better prepare for them, what key phrases and questions to use, how to respond to the reactions of others and how to better manage their own fears and emotions around difficult conversations.
Highlights
Strategy and Implementation, Foundations for Success
This seminar will focus on developing an effective strategy and more importantly on effectively implementing the strategy so that everyone in the organization, from top to bottom, is aligned and working towards its overall success. Effective strategies to compete in today's world: cost leadership, differentiation, finding niches Effective market segmentation Market positioning and targeting Aligning the organization Managing risk Best Practices EVA/RCE: Metrics to Gauge Real Performance
How much profit is enough? Answering this question requires an understanding of the true risk involved and what the market requires of investments of similar risk. Learn why GAAP accounting measures can lead you astray when trying to evaluate the true economic performance of an enterprise. The measurement of economic costs and revenues requires the inclusion of opportunity costs that GAAP does not measure. The seminar looks at how this required return is established and provides hands-on guidance on two state-of-the-art techniques for measuring true economic profit. Why EPS, ROS, ROA, and ROCE fail Going beyond the weighted average cost of capital (WACC) to its fundamental principles. The importance of asset utilization Economic value added as a performance measure Latest developments in EVA; EVA margin, EVA Momentum and Residual Cash Earnings Innovation for Continued Success: Sustaining the OrganizationDisruptive innovation has ended many businesses and led others to take their place. Learn why previously successful companies failed to innovate. Consequences of failing to innovate What do innovative companies have in common? Four types of innovation Clayton Christensen's view of innovation How does accounting impact innovation? Strategies for successful innovation Structuring an organization to create and benefit from innovation Accounting for Lean and Agile: Staying in Step with Lean Operations
The plodding accounting conventions of yesterday can inhibit the quickly adapting operations of today. As business processes become faster, scheduling, inventory management, and data collection must change to reflect your organization's new reality. How `lean' is different from traditional practices Practical application of lean concepts in an accounting department How to see accounting output from the users' perspective Insights into making your department more efficient Creating a culture of continuous improvementPrerequisites
At least six (6) months of professional financial statement analysis experience, or at least six (6) credit hours of corporate finance classwork at an accredited university.
Designed For
Financial leaders, regardless of title, who are, or aspire to be, chief financial officers. Discussions are targeted to people in midsize organizations.
Objectives
Go beyond the abstract discussion of strategy and focus on identifying attackable market segments and aligning the organization for success. Understand the weaknesses of GAAP as a financial performance measure and propose alternative approaches. Understand why innovation is vital to long term success and understand your key role in creating an innovative organization. Determine the needs of those who use financial reports and focus on better metrics that your users can understand and use to make informed business decisions.
This event is part of the following bundles:
Leader(s):
Leader Bios
Tammy MacLean, Suffolk University
Dr. Tammy MacLean is an expert in leadership development and organizational behavior, with significant experience helping organizations assess their development needs, designing and delivering training and leadership development programs and coaching mid- and senior-level managers.?Her research focuses on the intersection of compliance/ethics program adoption and implementation, exploring issues related to diversity, identity and identification in organizations and the use of AI in improving team performance. She has been published in?the Journal of Management, Academy of Management Review, Academy of Management Journal, Journal of Business Ethics and has been awarded research grants from Suffolk University and the State Farm Insurance Company Foundation. MacLean teaches in the undergraduate, MBA and Executive MBA programs and developed the “Collaborate” course for the MBA program. From 2013-2021, she was director of the Center for Executive Education and the Executive MBA program where she led leadership development initiatives, she has also served as the faculty advisor for Suffolk University Graduate Business Association (SUGBA) and the Suffolk University Women in Business Association, on the editorial review board of?Business and Society Review and is a mentor for entrepreneurs from underrepresented communities through the nonprofit Entrepreneurship for All (EforAll) program in Boston.
Non-Member Price $1,700.00
Member Price $1,357.00
Please call us at 617-556-4000 to register for this event.